Riders’ Rights

Learn about your rights as a valued DC Circulator customer

 Title VI Notice To The Public

The District Department of Transportation and DC Circulator policy is to assure that no person shall on the grounds of race, color, national origin, gender, age, or disability as provided in Title VI of the Civil Rights Act of 1964 and related statutes, be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any program or activity for which DDOT receives or has received federal financial assistance.

If you believe you have been discriminated against based on Title VI’s nondiscrimination regulations or related statutes, you may file a written complaint within 180 days of the date of the alleged discriminatory act(s), or at the time you become aware of the discriminatory act(s). For information on the District Department of Transportation’s DC Circulator system’s civil rights program, and the procedures to file a complaint, contact the District Department of Transportation Office of Civil Rights:
District Department of Transportation

Office of Civil Rights

250 M Street SE

Washington, DC 20003

Phone: (202) 671-2700

TTY number is 711

Email: ddot.titlevi@dc.gov


Complaints may also be filed directly with the Federal Transit Administration’s Office of Civil Rights, Attention:
Title VI Program Coordinator,
East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE,
Washington, DC 20590.


Click to download Title VI Notices in PDF format